Return Policy

In order to return a defective product to Compufox, the following is needed: 

-       An RMA number: Please call us at 305-865 8517 or e-mail us to to request an RMA number.

-       A copy of the original invoice.  

Please ship the returned item or items to the following address:


RMA # (Please put the # given to you)

7601 East Treasure Drive # 1408

Miami, FL 33141


The customer will ship the returned products to Compufox at his expense.

Compufox will pay the shipping cost to send the replacement products.

Very Important: Please make sure to select the correct transceiver for your router or switch. Should you have any doubts about which transceiver will work for your switch or router, please call us at 305-865 8517 or e-mail us to

All defective products returned to Compufox must be accompanied by a printed test report showing that they did not work. Products returned to Compufox that are not defective are subject to a 20% restocking fee.

Defective products returned after 30 days from the date of purchase will only be replaced. Compufox will not refund any money if your return is made after 30 days from purchase date.